Have questions about our tech reviews? Want to suggest a product to test? Contact the BitByteIQ team. We read every message and respond within 48 hours.
We're Here to Help
Got a question about one of our reviews? Need help choosing between two products? Want to suggest something we should test? We'd love to hear from you. BitByteIQ exists because readers like you deserve honest, helpful tech advice. Whether you're stuck on a buying decision, found an error in our content, or just want to share feedback, your message matters to us.
Send Us a Message
Use the form below and we'll get back to you within 24-48 hours (usually faster). We read every message personally.
What You Can Reach Out About
Product Questions & Real-World Buying Advice
Not sure if the desktop we recommended actually fits your workflow? Wondering if 32GB of RAM is overkill or essential for your use case? Ask us.
Here's what helps us give you the most useful answer:
- What you're using it for: Gaming at 1440p? 4K video editing? Running 47 browser tabs while on Zoom?
- Your budget range: We can work with "around $1,200" or "under $2,000"
- Specific concerns: Worried about noise? Need good Linux support? Space constraints?
"Should I Buy Now or Wait?"
One of the toughest calls in tech. You've found a solid deal, but you're hearing whispers about a new GPU launch next quarter. Do you pull the trigger or hold off? We can't predict the future, but here's what we can do:
- Separate confirmed announcements from internet rumours
- Explain whether upcoming releases typically crash prices (spoiler: not always)
- Help you decide if the current option already solves your problem
Send us the details, what you're looking at, what you've heard, what you're worried about, and we'll give you our honest read on the timing.
Review Requests & Product Suggestions
Think we should test something specific? Tell us. We can't promise we'll cover every request (budget and bandwidth are real constraints), but reader suggestions absolutely shape our testing priorities. If five people ask about the same budget monitor or mini PC, that tells us there's genuine demand and limited good information out there.
What makes a strong suggestion:
- Specific product or category (not just "gaming laptops")
- Why it matters to you and others
- If you've struggled to find trustworthy reviews elsewhere
Corrections & Updates
Spotted an error? Noticed outdated pricing? Found a broken link? Please flag it. We update articles regularly, but things slip through, especially in tech, where a driver update can change performance or a great deal vanishes overnight. We don't get defensive about corrections. We're grateful. You're helping everyone who reads that article after you, and that matters to us.
Feedback on Our Content
Loved an article and want us to know? Thought we missed something important? Either way, speak up.
What's useful to us:
- Which specific article or guide you're responding to
- What worked well or fell short
- What you wish we'd covered
Positive feedback tells us what to do more of. Thoughtful criticism (delivered respectfully) makes us better. Both help BitByteIQ improve.
Partnership & Business Inquiries
We're selective about partnerships, but not closed off to them. If you represent a company making products our readers actually care about, we're open to conversations about:
- Product testing: We maintain editorial independence, but we'll test and review honestly.
- Educational collaborations: If it genuinely helps readers make better decisions.
- Affiliate partnerships: Always transparently disclosed
Here's our filter: Does this help our readers make smarter tech decisions?
If yes, let's talk. If it's "maybe if we spin it right," we're probably not a good fit.
Include in your message:
- What you're proposing (be specific)
- How it benefits our audience (real benefits, not marketing speak)
- Your timeline and expectations
We'll respond honestly about whether we see a fit.
Press & Media Requests
Working on a tech story and need expert insight or data? We're happy to contribute when our expertise is genuinely relevant and we have bandwidth to give thoughtful responses.
What we need from you:
- Your deadline
- The angle or story you're covering
- What specific insight or data you're looking for
We'll let you know quickly if we can help or need to pass.
What We Can't Help With (And Where to Go Instead)
Let's set realistic expectations so nobody wastes time:
Individual Tech Support
We can't troubleshoot why your specific PC won't boot, fix your WiFi issues, or figure out why your printer suddenly refuses to cooperate.
For technical support, try:
- The manufacturer's support line (seriously, they know their products best)
- Reddit's r/techsupport community (surprisingly helpful)
- Tom's Hardware forums (active community, fast responses)
We focus on product recommendations and buying guidance, not IT support for individual setups.
Paid Positive Reviews
If you're looking for guaranteed glowing coverage in exchange for payment, you're on the wrong site.
Our editorial integrity isn't negotiable. We test products honestly, report what we find, good and bad, and our readers trust us because of it. If that doesn't work for your marketing goals, there are other sites that operate differently.
Sharing or Selling Your Information
When you contact us, your information stays with us. Period.
We don't:
- Sell your email to third parties
- Add you to marketing lists without permission
- Share your info with partners or advertisers
- Do anything remotely sketchy with your data
We use your contact info solely to respond to your message. That's it. For full details, see our Privacy Policy.
Connect on Social Media
Want quicker updates, tech tips, or just to follow along? We're active here:
Twitter/X: @BitByteIQ: Quick takes, news reactions, community chat
LinkedIn: BitByteIQ Company Page: Professional insights and longer analysis
Facebook: BitByteIQ: Community discussions and article shares
We often respond to questions in comments and DMs there too. It's not as thorough as email, but faster for quick clarifications.
Response Times (The Realistic Version)
Most questions: 24-48 hours, usually closer to 24.
Might take longer during:
- Major product launch weeks (when everyone has the same questions)
- Holiday shopping season (November-December gets busy)
- Complex partnership proposals (we review these carefully)
If you haven't heard back in 72 hours, something probably went wrong, and feel free to follow up. Occasionally emails get buried or caught in spam filters.
Where We're Based
BitByteIQ operates primarily online, but we're based in Brampton, Ontario, Canada. We test products, write reviews, and answer reader questions from here, but our audience is global. Wherever you are, we're here to help.
What Happens When You Contact Us
Here's the behind-the-scenes process:
- Your message arrives: Goes straight to our inbox, no automated sorting
- We read it within 24 hours: Usually much faster
- We research if needed: Sometimes we need to double-check specs, retest something, or consult our notes
- We respond personally: No templated responses, actual humans writing actual answers
- Follow-up if needed: If we need more info to help you better, we'll ask
The goal isn't just to reply, it's to actually help you make a better decision or solve your problem.
Ready to Get in Touch?
Whether you've got a quick question or need detailed guidance, we're here. Use the form above or email us directly at [email protected].
We genuinely appreciate hearing from you. Your questions, suggestions, and feedback make BitByteIQ better, and that benefits everyone who comes here looking for honest tech advice.
Thanks for being part of the community.
The BitByteIQ Team